New Research: Americans Hate Social Media Promotions | Social Media Research | Social Media Consulting – Convince & Convert

Among other disruptive characteristics that have altered the nature of business forever (real-time interaction, every customer is a reporter, customer service is a spectator sport, etc.) a major way that social media changes the game is the Democratization of Voices.

Your Company Needs to Be Human Because You’re Competing with Humans

via New Research: Americans Hate Social Media Promotions | Social Media Research | Social Media Consulting – Convince & Convert.

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About Bob Warfield

Here's my bio: http://www.smoothspan.com/management.html
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