Well, here’s the thing: your customers probably are on social media. Can any B2B company make the case that its target audience isn’t on LinkedIn? Are there B2C companies without potential customers on Facebook? I guess it’s possible, but it certainly won’t stay that way for long. 79% of US adults use social media (if you were tuning into our webinar with Facebook today, you would have heard that very stat)! And eMarketer predicts there will be 1.43 billion worldwide social media users in 2012. Wow.
But this blog post isn’t an attempt to convince you that your future customers are using social media. It’s an attempt to convince you that there are many other reasons why social media is a crucial component of a well-rounded inbound marketing strategy — and they have nothing to do with “engaging” with your target audience.