The Top 5 Things that Kill Customer Loyalty | Marketing Technology

THE TOP 5 REASONS THAT CREATE A DECREASE IN CUSTOMER LOYALTY

Being transferred between staff.

No response to an email.

Length of time on hold.

Being unable to reach a human.

Unknowledgeable staff.

via The Top 5 Things that Kill Customer Loyalty | Marketing Technology.

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About Bob Warfield

Here's my bio: http://www.smoothspan.com/management.html
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